Want to work in a hotel establishment? You will most likely go through a job interview. These questions will help you to be prepared for it.

You will be ready for a career in hospitality.

How are you doing today/how are you?

2.  What can you tell me about yourself?

3.  Where and what did you study?

4.  What specific area of your studies did you enjoy the most and why?

5.  What makes you an effective chef/manager/server/etc.

6.  What are five positive things your last boss would say about you?

7.  What areas in hospitality would you like to improve?

8.  What are your strengths?

9.  What are your hospitality career goals?

10. Tell me why should we choose you for our hotel.

11. What salary/pay are you seeking?

12. Can you work under pressure?

13. Are you a problem solver?

14. What are you like working in a team?

15. Are you a team member?

16. How would you handle a difficult customer/guest/employee?

17. Do you have any questions for us?

18. When have you been requested to perform duties that were quite outside your job description? How did you feel and how did you react?

19. Tell me of an occasion when you failed to meet a deadline. What tasks did you fail to complete? What did you learn from this situation?

20. Describe a situation where you’ve been overlooked for something that another colleague has incorrectly been given credit?

21. Can you provide an example of how ‘gut feeling’ enabled you to identify and prevent an event from occurring?

22. When working as part of a team, what role do you find yourself naturally fitting into and why?

23. Provide an example of when an important initiative of your own was implemented.

24. Give an example of a time when you anticipated problems and were able to influence a new direction.

25. Give me an example of a time when your workgroup or department worked especially well with another workgroup or department to accomplish a goal.

26. Tell me about a time when you had to adapt to a change in the workplace over which you had no control.

27. Why were you interested in this job role?

28.  What do you think the roles and responsibilities of this job are?

29. Do you have any experience working in hospitality? If yes, tell me about them

30. Why do you want to work at this hospitality venue?

31. Have you been on our hospitality venues’ website? What do you think?

32. What strike you most about our website?

33. How would you feel about working night shifts?

34. What does excellent guest service mean to you?

35. Where do you see yourself in five years?

36. Why do you want to work in the hospitality industry?

37. What are your weaknesses?

38. What inspires you?

39. What brings you joy in your life?

40. What did you like most about your last job?

41. What software or systems have you worked with in the past?

42. Are you fluent in Microsoft Office?

43. What career or personal achievement are you most proud of?

44. What skills are you trying to improve?

45. Do you work best independently or as part of a team?

46. Tell me about a past work experience that is relevant to this role

47. Why are you interested in this role?What do you think are the most important responsibilities of this role?

48. What makes our establishment different from our competitors?

49. Is your schedule flexible? What hours are you available to work?

50. Describe the last time you delighted a customer or guest

51. Tell me about a time when you demonstrated leadership skills

52. How would you describe your leadership or management style?

53. Tell me about a time when you worked on a team or with people from different departments

54. Are you a fast learner?

55. How do you motivate the people that you work with?

56. Describe a time when you had to make a difficult decision regarding your role

57. What does excellent service mean to you?

58. What questions do you have for me?

59. What is your leadership style?

60. What are your greatest strengths and how could they contribute to a managerial position? 

61. What are your greatest weaknesses and how do you limit their influence?

62. How would you define the purpose of a hotel?

63. In your opinion, what factors contribute to excellent customer service?

64. What made you decide to pursue a career in the hospitality industry?

65. Can you tell me about your first job in the hospitality industry?

66. How did you maximize your staff’s productivity in your previous role?

67. Has a large group of people ever checked in at the same time? How did you handle this?

68. What experience do you have with marketing and promotions? Can you provide an example?

69. What practices do you implement in your current role to uphold cleanliness within your hotel?

70. Have you handled a budget before?

71. In your opinion, what is the most challenging aspect of a hotel manager’s job?

72. How would you approach staff layoffs within your facility?

73. What would your policy be on staff relationships?

74. What would you improve about our hotel?

75. What do you plan to do within your first 30 days as the manager?

76. How do you plan to uphold quality assurance within the hotel?

77. What would you do if a guest accused a staff member of stealing?

78. What would you do if you encountered a potentially violent guest?

79. Can you tell me about your previous place of employment, its capacity, and your role?

80. Has a guest ever approached you about uncleanliness in their room?

81. How did you solve this?What do you consider to be the biggest challenges our industry faces today?

82. Have you ever had to calm an unsatisfied guest? How did you approach the situation?

83. What cost-saving measures have you implemented at your previous place of employment?

84. What strategies would you use to instill a sense of trust among the staff and yourself?

85. What would you do if you double-booked a room and you are at full capacity?

86. What challenges do you expect to face in the hospitality industry?

87. What do you know about the hospitality industry in general?

88. What are your career goals in the hospitality industry?

89. How do you see yourself growing in this company if you get the job?

90. What do you bring to the hotel if we hire you?

91. What is your passion/what motivates you?

92. Describe yourself in three words.

93. Why have you been out of work for so long?

94. How do you deal with criticism?

95. What appeals to you the least about the company/role?

96. How do you prioritize your workload?

97. How do you deal with conflict and confrontation in the workplace?

98. Give me an example of a time when you failed.

99. How do you get a giraffe in a fridge? 

100. How do you feel about reporting to a younger person?

101. What would you expect to achieve in your first 6 months?

102. What three skills do you have that make you a perfect candidate for this role?

103. Have you ever had to make a tough decision for the benefit of the company?

104. Do you consider yourself to be a leader?

105. How would you react if you didn’t get promoted within 3 years?

106. How do you measure your success?

107. What trends do you predict for our industry?

108. Don’t you think you’re a little overqualified for this role?

109. Why do you work in hospitality?

110. How do you go above and beyond?

111. What would you expect a successful candidate to achieve/deliver in the first three-to-six months?

112. What are the main priorities of this role?

113. What do you enjoy most about working in hospitality?

114. What are the essential qualities to be successful in hospitality, in your opinion?

115. How important is customer service to you?

116. Have you ever had to disappoint a guest?

117. Why was that, and how did you handle the situation?

118. What is your most noteworthy achievement to date?

119. Tell me what you liked or disliked in your previous position.

120. What would you do first if there was an emergency in the hotel?

121. Tell me about a time when you’ve resolved a problem for a frustrated customer.

122. Do you consider yourself an honest person? Tell me why.

123. How important is it to anticipate guests’ needs?

124. What are your long-term goals?

125. What is the biggest lesson you’ve learned from a mistake you’ve made?

126. Please walk me through your resume.

127. What experience do you have in this field?

128. How do you define great customer service?

129. What are your interests outside of work? 

130. What is your favorite/least favorite customer service experience? 

131. What does teamwork mean to you? 

Go over these questions and think abo